Privacy Policy
Last updated: 2026-03-14
1. Introduction
Welcome to sorai-banana. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our AI video generation platform.
2. Information We Collect
We collect several types of information to provide and improve our services:
Account Information
When you create an account, we collect your name, email address, and authentication information provided through Google OAuth or email authentication.
Usage Data
We collect information about how you use our services, including video generation requests, prompts, parameters, and timestamps.
Payment Information
Payment processing is handled by our third-party payment provider (Creem). We do not store your complete credit card information on our servers.
Technical Data
We automatically collect log data, IP addresses, browser type, device information, and browsing behavior for security and service improvement.
3. How We Use Your Data
We use your information for the following purposes:
Service Provision
To process video generation requests, manage your credits, and provide core platform functionality.
Communication
To send you important updates, security alerts, and support responses related to your account.
Service Improvement
To analyze usage patterns, improve our AI models, and enhance user experience.
Security & Fraud Prevention
To detect, prevent, and address technical issues and fraudulent activity.
4. Data Sharing & Disclosure
We may share your information in the following circumstances:
Service Providers
We work with third-party companies to perform services on our behalf, including AI providers, payment processors, and cloud infrastructure.
Legal Requirements
We may disclose information if required to do so by law or in response to valid legal requests from authorities.
Business Transfer
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and data at any time through your account settings.
7. Your Rights
You have the following rights regarding your personal data:
Access & Portability
You can request a copy of your personal data at any time.
Rectification
You can update or correct your personal information through your account settings.
Deletion
You can request deletion of your account and associated data.
Objection
You can object to processing of your personal data in certain circumstances.
8. Cookies & Tracking
We use cookies and similar technologies to operate our platform, authenticate users, and analyze usage trends. You can control cookie settings through your browser preferences.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete it.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the 'Last updated' date.
13. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us at:
sorai-banana