Terms of Service

Last updated: 2026-03-14

1. Acceptance of Terms

By accessing and using sorai-banana, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our platform. Your continued use after changes constitutes acceptance.

3. Service Description

sorai-banana is an AI-powered video generation platform that allows users to create videos using various AI models. We provide:

Features

Text-to-video, image-to-video generation, multiple AI model support (Sora 2, Veo 3.1, etc.), credit-based pricing, and cloud storage.

Availability

We strive for high availability but do not guarantee uninterrupted access. We may suspend service for maintenance or updates.

4. User Responsibilities

As a user of sorai-banana, you agree to:

Account Security

Maintain the confidentiality of your account credentials and notify us immediately of unauthorized access.

Lawful Use

Use our platform in compliance with all applicable laws and regulations.

Prohibited Activities

You must not: generate illegal content, harass others, infringe intellectual property, spam, or attempt to circumvent security measures.

5. Intellectual Property

Intellectual property rights include:

Platform Content

The platform design, code, and trademarks are owned by sorai-banana and protected by intellectual property laws.

User-Generated Content

You retain ownership of content you input. Generated videos are yours to use, subject to these terms.

License from You

You grant us a license to process, store, and display your content to provide our services.

6. Payment & Billing

Our payment terms are as follows:

Credit System

Services are provided on a credit basis. Credits are purchased in packages or through subscriptions and expire as specified.

Pricing

Prices are displayed on our pricing page and may be changed with 30 days notice.

Refunds

Refund Policy: Unused credits can be refunded within 7 days of purchase. Credits used for video generation tasks are non-refundable. For subscriptions, you can cancel before the current billing period ends, and cancellation will prevent future renewals. For service interruptions that prevent video generation, we will provide compensation based on the situation.

7. Content Policy

We have strict guidelines on content generation:

Prohibited Content

You may not generate content that is illegal, harmful, sexually explicit, hateful, violent, or infringes on others' rights.

Content Moderation

We reserve the right to review, flag, or remove content that violates these policies.

User Liability

You are solely responsible for content you create using our platform.

8. Disclaimer

sorai-banana is provided 'as is' without warranties of any kind. We do not guarantee:

Accuracy

AI-generated content may contain errors or inaccuracies.

Availability

The service may be temporarily unavailable.

Quality

Video generation results may vary based on inputs and AI model performance.

9. Limitation of Liability

To the fullest extent permitted by law, sorai-banana shall not be liable for:

Types of Damages

Any indirect, incidental, special, or consequential damages arising from use or inability to use our services.

Liability Cap

Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.

10. Termination

We may terminate or suspend your account:

Breach of Terms

If you violate these terms, we may suspend or terminate your account.

Voluntary Termination

You may close your account at any time through your account settings.

Effect of Termination

Upon termination, your right to use the service ends. We may delete your data as per our privacy policy.

11. Governing Law

These terms are governed by the laws of the jurisdiction in which sorai-banana is established. Any disputes shall be resolved in accordance with applicable laws.

12. Dispute Resolution

We aim to resolve disputes amicably. Please contact our support team with any issues. If necessary, disputes may be resolved through binding arbitration.

13. Indemnification

You agree to indemnify and hold harmless sorai-banana from any claims arising from your use of the platform or violation of these terms.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

16. Entire Agreement

These terms constitute the entire agreement between you and sorai-banana regarding your use of the platform.

17. Contact Us

For questions about these Terms of Service, please contact us at:

support@sorai-banana.com